Customer Service

Phone: +16592136217 ext. 1 Email: craftngear@gmail.com For placing orders, checking status, making changes, returns, or general inquiries.

Warranty & Returns

Phone: +16592136217 ext. 2 Email: craftngear@gmail.com

Dealer Services

Domestic Email: craftngear@gmail.com International Email: h.kinternationales.1@gmail.com Phone: +16592136217 For dealer opportunities, please visit the Become a Dealer page.

Factory Store Hours

Days: Saturday to Thursday Time: 6:00 AM to 1:00 AM Note: Manufacturing location is confidential and not disclosed.

History Inquiries

For questions about knife history, email clear photos of the knife and box (if available) to: Email: craftngear@gmail.com Please allow 1–2 weeks for research and response.

Counterfeit Concerns

Suspect a counterfeit? Email clear photos of the knife and box (if available) to: Email: craftngear@gmail.comm Response time: 1–2 weeks.