Shipping Policy

Regions We Ship To
We offer both domestic and international shipping. Options and rates will be shown during checkout.

Operating Days/Hours

• Days: Saturday to Thursday

• Hours: 6:00 AM to 1:00 AM (local business hours for processing and customer support).

Processing Time
Orders are typically processed within 1–3 business days, depending on product availability and customs clearance.

Shipping Fees
Shipping costs are calculated based on weight, destination, and courier service.

Customs, Duties & Taxes
International orders may be subject to import duties or taxes imposed by the destination country. These costs are the responsibility of the customer.

Tracking
Tracking numbers will be provided when available from the courier.

Damaged/Lost Shipments
If your package is lost or arrives damaged, please email craftngear@gmail.com with your order number and details (photos if available).

Important Note
We do not display Pakistan addresses or manufacturing site details publicly. Courier labels may include legally required shipping origin information, but this will not be shown on our website.